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How do Zapier Paths work?

Updated: Apr 19, 2023

With the help of the web-based service Zapier, customers may automate workflows and streamline their operations by connecting several applications. The utilization of Paths, which enables more intricate automation flows, is one of Zapier's strong points.

In Zapier, paths may be used to create a variety of automation scenarios based on particular circumstances. You could, for instance, design a path that verifies whether a consumer has made a purchase and, if so, sends them a follow-up email. The path might offer them a discount code if they haven't made a purchase to entice them to.

How Zapier Paths operate is as follows:

1. Causing Event

A trigger event, or an activity that initiates the automation process, starts the path. This may include a fresh email that shows up in your inbox or a new client signing up on your website.


The path filters the data once the trigger event takes place according to predetermined criteria. You may, for instance, filter emails based on the sender's email address or the email subject line.

3. Action

The path then acts in response to the filtered data. Sending an email or adding a contact to a CRM system are both examples of this.

4. Split

At this point, the journey can diverge into different directions, opening up the possibility of more intricate automation scenarios. For instance, you could design a path that sends a follow-up email to a client who has made a purchase and a different path that sends a discount voucher to a consumer who hasn't.

5. Merge

The path can merge back together after each of the many paths has been followed, enabling the completion of a single action. To send a last email to all customers thanking them for their business, for instance, you may rejoin the pathways.

Depending on what you require, paths in Zapier might be straightforward or intricate. Your workflows can be automated using routes, which will increase productivity and save time. You can now design more sophisticated and adaptable automation scenarios with the aid of Zapier paths because they allow you to filter, split, and merge data.

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